TalkPTC

PTC Discussion => Complaints. => Topic started by: siriina on April 10, 2015, 06:22:11 PM

Title: How long to wait before going public?
Post by: siriina on April 10, 2015, 06:22:11 PM
How long do you wait before going public when you don't get paid? This far I've just patiently waited at all sites I belong but now I think I've had it.

I've requested cash out Jan 7th. Sent ticket Feb 22nd and updated it 4 times with no reply. Today I went to who-is and sent mail to contact info telling this is my last attempt to solve the non-payment issue before going public.

There is another same pattern site where I've waited payment more than 2 weeks now. We've had holiday for Easter here in Finland and hope they have too as TOS for payments counts only business days.
Title: Re: How long to wait before going public?
Post by: Aurora on April 10, 2015, 09:00:52 PM
check if they are still within tos,  i think easter is probably in most countries so don't count those days

then check the news or their forum to see if there are any updates about delays

send 1 message thru their support system or forum

then find their paypal or payza email and send a ticket to that coz they all check to see if somebody is paying them   ;D

then if you still don't get any kind of response it is time to COMPLAIN!!

good luck  ;)
Title: Re: How long to wait before going public?
Post by: siriina on April 11, 2015, 07:30:42 PM
Thanks, will send a mail to their payment address next week if I don't hear from them before  :-h
Title: Re: How long to wait before going public?
Post by: siriina on April 17, 2015, 06:29:47 PM
Mail sent to site 1. Waiting a fef days for reply.

Clicked upgrade button at site 2 => PayPal securely processes payments for [site name] - no email adress showing, just the site name  ccensored

Any help with site #2?