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Author Topic: How to file an Alertpay Dispute  (Read 3192 times)

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How to file an Alertpay Dispute
« on: March 02, 2009, 09:15:45 PM »
very appropriate on this board  :D

     Q: How do I file a dispute?


Solution

Before filing a dispute, you should contact the Merchant and attempt to resolve the issue. Most disputes can be resolved with proper communication.

To contact the merchant, you can always locate their email address in your Transaction "Activity”. Their email address should appear as where the payment was sent. Some merchants also might provide you with their phone number.

If you are unable to resolve the dispute in this manner and there is no co-operation given by the merchant, you can file a claim in AlertPay’s Support Center. Please note that you may only dispute a transaction up to 30 days after the date of the transaction.

You may initiate your dispute by visiting https://helpdesk.alertpay.com/ and sending us a support ticket.  Select "Transaction Dispute" from the ticket categories, and ensure you fill out the following information:

*Full name
*Email address you used for disputed transaction
*Merchant/Recipient Email
*Merchant Website URL
*Reference number(s) for disputed transaction(s)

Please include the reason for the dispute, a detailed explanation of the issue, and any proof that might influence the outcome of the dispute (screenshots, tracking numbers, etc.).



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Re: How to file an Alertpay Dispute
« Reply #1 on: August 08, 2011, 02:42:31 AM »
thanks for sharing this! it helps a lot.

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Re: How to file an Alertpay Dispute
« Reply #2 on: August 09, 2011, 08:57:28 AM »
use full tip 4 me

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Re: How to file an Alertpay Dispute
« Reply #3 on: January 01, 2012, 09:54:25 PM »
Thanks...so helpful this article for revenge from f....k internet Fraudsters. :shoot

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Re: How to file an Alertpay Dispute
« Reply #4 on: July 07, 2012, 05:08:04 PM »
very useful.Thanks

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Re: How to file an Alertpay Dispute
« Reply #5 on: April 29, 2014, 03:55:36 PM »
There is very little, if any blame IMO, for the processors...
who do exactly what 'investorscustomers' instruct them to do...
(subject of course to certain rules and regulations ;) )
...process the transactions that those very 'investorscustomers'
themselves decide on their own to make...

Who's to blame for 'scammy PTC sites'?

I think that the 'blame' must be shared...
 - one part for the admin, who in their quest to start-up
fails to understand how to run an actual business.

 - another part for the current members, who in their rush
to recruit fail to set the proper outcome expectations in their
direct referrals.

 - but the biggest part must be for the prospective
members... who in their desperation to make money
fail to complete their proper due diligence - ask the
questions, understand where the money actually comes
from, what the risks are, what the responsibilities are, etc